Getting Started

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City Departments

Click here for a list of City government departments and staff contact information.

Water Service

Winchester Utilities 
Rouss City Hall, Main Floor
15 North Cameron Street
Customer Service Center
(540) 667-1815

Refuse & Recycling Service

Refuse & Recycling
City Yards
301 East Cork Street
(540) 667-1815

The City provides and maintains roll-off trash carts for most residences. Three sizes available. See the refuse page for details.

Call, email or use our online 311 system to request a FREE blue recycling bin.

Voter Registration

Voter Registrar
107-A North East Lane
(540) 545-7910

Dog Licensing

City Treasurer's Office
Creamer Building
21 S. Kent Street, Ste. 101
(540) 667-1815, option 3

Natural Gas

Washington Gas
350 Hillandale Lane
Stephens City
(540) 869-1111

Electric Service

Shenandoah Valley Electric Cooperative (SVEC)
(540) 434-2200

Oil & Propane:

Company Phone #
Emmart Oil (540) 662-3835
Funkhouser HN & Company (540) 662-0833
Griffith Energy Services, Inc. (540) 955-2260
Holtzman Oil Corp. (703) 777-1184
Mercer Fuel & Coal Co. (540) 955-1927
Quarles Petroleum (540) 662-3861
Southern States (540) 662-8966
Valley Energy (540) 955-3773

Emergency & Non-Emergency Alerts

Sign up for the City's emergency alerting system, Winchester Alerts, and opt-in (under "Subscriptions") to receive any of the following information:

  • Refuse and recycling collection changes
  • Snow plan activation/deactivation
  • City government facility closures
  • Scheduled street closures
  • Public transit route cancellations/changes
  • Weather alerts

Fully customize your account and select how (text, phone or email) and when (set quick times) you want to receive messages. 

NOTE: An address in the 22601 zip code must be entered (can enter multiple addresses such as work, school, church, etc.). 
TIP: Remember to confirm the first message you receive to stop subsequent repeat messages.


Department of Motor Vehicles
4050 Valley Pike
Monday-Friday, 8:00 am-5:00 pm
Saturday, 8:00 am- Noon

Post Offices

340 North Pleasant Valley Road
(540) 662-2554
Monday-Friday 8:00 am-6:00 pm
Saturday 9:00 am-2:00 pm

Loudoun Street Pedestrian Mall
132 North Loudoun Street
Monday-Friday Noon-4:00 pm